Privacy Policy

Section Title

Last Updated: 01/09/2024

1. Introduction
Welcome to Virtually Assisting You. I am committed to protecting and respecting your privacy. This Privacy Policy explains how I collect, use and protect your personal data when you visit my website and engage with my services.

2. Information We Collect
I may collect and process the following personal data about you:

Contact Information: Name, email address, phone number and business details.
Usage Data: Information about how you use our website, including IP address, geographical location, browser type, and pages viewed.
Communications: Any information you provide when contacting us through email, contact forms, or other communication channels.
Transactional Data: Details about payments and services you have purchased from me.

3. How I Use Your Information
I use your personal data for the following purposes:

To provide and manage my services.
To communicate with you where applicable, including responding to enquiries and sending service updates.
To improve my website, services and user experience.
To comply with legal obligations and resolve disputes.

4. Legal Basis for Processing
I will only process your personal data where I have a legal basis to do so, including:

Consent: When you have given explicit consent for specific purposes (e.g., marketing communications).
Contract: Where processing is necessary for the performance of a contract with you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For my legitimate interests, provided they do not override your rights (e.g., improving my services).

5. Sharing Your Information
I do not sell, trade or rent your personal data to third parties. I may share your data with:

Service Providers: Third-party companies that assist me in operating my website, conducting my business or servicing you (e.g., payment processors, email service providers)
Legal Authorities: If required by law, to comply with legal obligations, or to protect my rights and safety.

6. International Transfers
If your data is transferred outside the UK, I ensure that appropriate safeguards are in place to protect your personal data, such as relying on standard contractual clauses approved by the UK government.

7. Data Security
I take data security seriously and implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. However, no data transmission over the internet can be guaranteed to be completely secure.

8. Data Retention
I will retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including for legal, accounting or reporting requirements.

9. Your Rights
Under the UK GDPR, you have rights concerning your personal data, including:

Access: Request access to your personal data and receive a copy.
Rectification: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction: Request restriction of processing your personal data.
Objection: Object to processing based on legitimate interests or for direct marketing.
Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please contact me at abbie@virtuallyassistingyou.co.uk

10. Cookies
My website uses cookies to enhance your experience. You can control cookies through your browser settings.

11. Changes to This Privacy Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

12. Contact Me
If you have any questions or concerns about this Privacy Policy or my data practices, please contact me at:
Virtually Assisting You
abbie@virtuallyassistingyou.co.uk